You may return Full Priced items for a refund within 21 days of your order date.
SALE Items cannot be refunded or exchanged.
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it with the original tags.
HOW TO MAKE A RETURN
- Dalbitnewyork@gmail.com to request your Return Authorisation Number (RA) within 5 days of receiving your order.
- Include in the email your customer order number, which item(s) you would like to exchange/refund, and the reasons for your return.
- Once your refund/exchange has been approved, you will receive an email with your number and the return address.
- Once your return is received, we will notify you by email and process your refund/exchange within 10 business days (please allow an additional 3 days for your refund to appear in your account).
